Refund Policy
At CarCharted, we strive to provide our customers with the best experience when it comes to car reviews and comparisons. We understand that sometimes things may not go as planned, and we want to make sure you are happy with your purchase.
Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- Your request must be made within 30 days of the purchase date.
- The product must be unused, in the same condition that you received it, and in the original packaging.
- Proof of purchase must be provided to validate your claim.
How to Request a Refund
To initiate a refund, please follow these steps:
- Email us at [email protected] with your order details and reason for the refund.
- Once your request is received, we will review your claim and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Non-Refundable Items
Please note that certain items may not be eligible for a refund, including:
- Gift cards
- Downloaded digital products
- Items that have been opened or used
Contact Us
If you have any questions regarding our refund policy, please feel free to contact us:
- Email: [email protected]
- Phone: 1-800-555-0199
We’re here to help!